In order to maintain the very high standards of design and engineering, Pedders technical staff maintains an ongoing program of research and development. Constantly searching for new product lines or ways to improve existing products in the range is the key to Pedders industry leadership.
All R&D results are available to every store Australia wide with the availability of both a technical call centre as well as a specialised intranet site. Franchisees and Dealers have instant access to the very latest information at all times via one of the industry’s most progressive Computer Catalogues enabling them to solve any problems or advise on which products are the most suitable to rectify a customers situation.
Research is carried out on materials used in both suspension systems and steering as well as straight forward problem solving and service procedures. Quite often, this research leads directly to the development of new product lines or componentry.
Pedders R&D facility is located at our head office, production and warehousing facility in Keysborough, Victoria Australia.